Privacy Policy

Privacy Policy

Introduction

Welcome to http://auto-body-repair-shop.dentrepair-talk.com! We are dedicated to maintaining a transparent and secure online environment for our users, ensuring their privacy is always respected. This Privacy Policy provides a detailed explanation of how we handle your personal information, adhering to strict data protection standards set by various global regulations, including PIPEDA (Canada), Law 25 (Quebec), GDPR (EU), LGPD (Brazil), CCPA/CPRA (California), CPA (Colorado), UCPA (Utah), CTDPA (Connecticut), VCDPA (Virginia), POPIA (South Africa), and more.

Scope

This policy covers all aspects of our online presence, including but not limited to, our official website, mobile applications, online services, and products offered through these platforms. However, it’s crucial to understand that this policy does not extend to external websites, applications, or services accessed through links on our site, as they have their own privacy policies which govern data collection and usage.

Processing Activities

This Privacy Policy guides how we interact with users who:

  • Utilize our applications and services as authorized users.
  • Visit our website(s) linked to this statement.
  • Engage with us through communications like emails, calls, or text messages.

Personal Data Collection

We collect various categories of personal data, including:

  1. Account Information: Details associated with your user account, such as username, email address, and password hashes.
  2. Payment Information: Credit/debit card details, billing addresses, and payment history for processing transactions securely.
  3. Financial Information: Data related to your financial status or transactions, if shared during purchases or inquiries.
  4. Purchase Information: Product/service ordering details, quantities, dates, and shipping/delivery information.
  5. Mobile Device Identifiers: Unique device identifiers (UDIDs) and mobile phone numbers for sending targeted notifications.
  6. Location Data: Your geographical location data, obtained with your consent, to enhance local service offerings.
  7. Feedback: User-provided comments, reviews, and responses to surveys, which help us improve our services.
  8. Social Media Information: If you choose to connect our services with your social media accounts, we may collect data from those platforms (subject to their policies).
  9. Product Information: Details about products you’ve shown interest in or purchased, for personalized recommendations.

We gather this data through various means: user input forms, account settings, browsing interactions, automated tracking tools, and third-party partners who contribute data based on their own privacy practices.

Cookies

Cookies are small text files placed on your device to enhance user experience and provide valuable analytics. We use cookies categorized as:

  • Strictly Necessary: Ensuring basic functions and site navigation.
  • Preference: Remembering user preferences for a personalized experience.
  • Analytics: Tracking website usage statistics to improve our services.

Users have the option to manage their cookie preferences through our Cookie Manager, allowing them to control non-essential cookies.

Retention and Deletion

We retain personal data only for as long as it is necessary for the purpose it was collected or as required by law. Once the retention period expires or when the purpose is fulfilled, we securely delete or anonymize your data from our systems.

Security Measures

Implementing robust security measures is paramount to protecting your data. We employ encryption for data at rest and in transit, utilizing secure third-party processing partners who adhere to strict privacy standards. Regular security audits and staff training ensure ongoing data protection.

Children’s Privacy

We are committed to protecting the privacy of children under 18 years old. Our services do not intentionally collect personal information from minors, and we do not allow them to register for accounts without parental consent.

Your Rights

Depending on your location, you have specific rights regarding your personal data:

  • Access: Retrieve and review the data we hold about you.
  • Rectification: Request corrections if your data is inaccurate or incomplete.
  • Erasure (Right to be Forgotten): Ask us to delete your data, subject to certain exceptions.
  • Restriction: Limit our use of your data under specific circumstances.
  • Portability: Receive your data in a structured format for transfer to another controller.
  • Objection: Object to the processing of your data based on legitimate interests.
  • Non-Discrimination: Ensure no adverse decisions are made solely based on automated data processing.
  • Appeals/Complaints: File complaints and seek remedies with relevant supervisory authorities.

To exercise these rights or for data-related inquiries, please contact our dedicated privacy team at your earliest convenience.

Changes to Policy

We may update this Privacy Policy from time to time to reflect evolving practices or regulatory changes. Any significant modifications will be notified on our website, ensuring transparency and user awareness.

Contact Information

For any questions related to privacy, data protection, unsubscribe requests, or if you wish to exercise your rights as outlined above, please reach out to us: